Remote Services

Sometimes a quick resolution is all you'd like to fix that nagging computer problem. Comet On Call can provide an easy resolution for you with one of our Remote Services. Make a quick call through to our technical call team, and we'll log in remotely to your system over the internet - with complete security and absolute confidentiality. When we're done simply hang up and you're back on track and in complete control of your computer.

What does the service include?

The services available are:

Remote Health Check
  • Discuss in detail your problems and requirements
  • Provide a thorough system 'tune up'
  • Carry out a comprehensive virus and spyware scan, removing any infections
  • Advise on security options* †
Remote Wireless Installation
  • Single use set up of one PC/Laptop-Router-Internet
  • Fully secure your wireless connection
  • Demonstrate and test connection to the internet †
Remote Wireless Security
  • Inspect your systems current security
  • Advise on best practice and protocols
  • Configure your system with optimum security level
  • Demonstrate new level of security and performance †
Remote System Optimisation
  • Inspect your systems current performance
  • Tweak and improve the running speed of your computer
  • Remove redundant and any unnecessary files
  • Improve internet surfing speeds †
Peripheral Installations
  • Install, setup and configure software required for new peripheral devices
  • Fully test operation of newly installed peripheral
  • Demonstrate functionality of newly installed peripheral †
Ipod setup
  • Installation of iTunes™ software
  • Creation of iTunes™ account online
  • Demonstration of file transfer between iPod
  • PC Explanation of CD backup facility †
Data Back Up
  • We will demonstrate how to effectively back up your documents
  • Best practice on labelling data
  • Best practice on organising data - folder creation
  • How to store files/folders on to CD/DVD † +
Windows Tuition

A helping hand on some nagging issues

Expert advice and guides on best use practices, Software covered:

  • Windows: ( 2000, XP, Vista)
  • Mac: ( Tiger, Panther)
  • Web: (IE 6 & 7, Mozilla Firefox, Opera, Safari)
  • Microsoft Office: (2000, 2003, 2007) all editions
  • Microsoft Works/Worksuite
  • Microsoft Money
  • Email: (Windows mail, outlook, outlook express)
  • Music: (iTunes™, windows media player, Nero)

Simply call 08448 920 999 to book any of our services

*This time may vary by location. **Requires XP or Vista. † Requires active broadband connection +Requires CD/DVDRW drive to be installed
© Comet Group plc 2007. Terms and conditions apply. Calls cost 3p per minute from a BT landline. Other calls may vary.