Computer Helpline Make a quick call through to our technical call team, and we'll log in remotely to your system over the internet - with complete security and absolute confidentiality. When we're done simply hang up and you're back on track and in complete control of your computer

What does the service include?

With our Home Computer Helpline Service you'll get:

  • Immediate support for a wide range of computer software queries
  • Advice on how to improve your computer's processing speed
  • Help detecting and removing viruses and spyware
  • Troubleshooting of internet connection problems
  • Help setting up peripherals such as MP3 players and printers
  • Direct access to a dedicated team of experts
  • Remote connection to your computer to help fix the problem if required
  • A local rate number to call
  • A dedicated individual to help resolve your query
  • Access to market leading software that allows us, with your permission, to remotely access your computer over the internet to fix the problem if required †
  • Most types of software supported including Microsoft Windows XP, Vista and Office
  • Help with troubleshooting your internet connection, regardless of provider
  • Help and advice from 8am until 10pm, 7 days a week, 364 days a year

Simply call 0844 892 09 99 to book any of our services

† Active broadband connection required

© Comet Group plc 2007 - 2010. Terms and conditions apply. Calls cost 3p per minute from a BT landline. Other calls may vary.