Total Care - Business Helpline & On-site Maintenance

Our complete total care computer support package, Total Care provides a complete back-up to your business IT and provides reassurance when it is required, from £80 per user.

What does the service include?

Comet on Call Total Care is the ultimate business IT support package.

With our Total Care package you'll get:
  • Telephone support with remote fix.
  • On-site maintenance by a professional technician within 2 business days if required.
  • Complete flexibility - you choose the level of cover you require.

Our business Helpline is open 7 days a week, 364 days per year from 8am to midnight to ensure we are there when you need us.

Calling the Comet on Call Helpline is charged at local rates from landlines so there will be no nasty suprise when you get your phone bill.

Our on-site maintenance offers you peace of mind in case the problem cannot be fixed over the phone. We will aim to be there within 2 working days to have you up and running again.

Our technicians work 7 days a week to ensure that we can visit at a time and day that suits you.

The on-site maintenance includes:
  • Solving system boot-up and memory issues.
  • DVD-RW testing.
  • Fault diognosis for any device attached to your computer.
  • WindowsTM recovery - computer set back to factory settings.
  • PC or Laptop repair
  • Wireless network fault finding.
Total Care - Business Helpline & On-site Maintenance prices:
  Total Care Service
1 user and 1 call-out per year £169.99
Up to 5 users and 5 call-outs per year £649.99
Up to 10 users and 10 call-outs per year £1099.99
Up to 15 users and 15 call-outs per year £1699.99
Up to 20 users and 20 call-outs per year £1999.99
Up to 50 users and 50 call-outs per year £3999.99

All prices exclude VAT at 17.5%

All costs include installation and service time only. Cover starts from time of purchase and lasts for 12 months. Any call-outs not used may only be carried over at renewal. Any hardware required must be purchased separately. For remote fix a broadband connection is required.

Simply call 0844 892 09 90 to book any of our services

© Comet Group plc 2007 - 2010. Terms and conditions apply. Calls cost 3p per minute from a BT landline. Other calls may vary.